From the booking confirmation to the post-stay thank-you, every guest touchpoint is an email. Describe the moment and Mailable designs a beautiful, on-brand message that renders perfectly on the phone your guest is holding at check-in.
Skilled people spend their day on repetitive operations instead of the work only they can do.
Work stops when the team logs off. Nights, weekends, and spikes go uncovered.
Every manual copy between systems is a chance to introduce a costly mistake.
You don't have to take our word for it. Here's what the email-marketing benchmarks say.
$36
returned for every $1 spent on email - the highest ROI of any marketing channel.
4.1×
more orders from automated flows like welcome and cart recovery than from one-off campaigns.
~10.7%
of abandoned carts are recovered by a well-designed cart-recovery email sequence.
Most teams ship more email, on-brand, in a fraction of the time.
Mailable estimate, based on typical hotels & hospitality email programs: hours saved per campaign, higher engagement from on-brand design, and revenue recovered by the flows you finally have time to ship. Your mileage depends on volume and what you automate first.
The brands that win this space treat email as design - and the benchmarks back it up.
Airbnb
Hospitality · guest lifecycle
The best hospitality brands - Airbnb among them - treat every booking, pre-arrival and post-stay message as designed, on-brand email. That polish is exactly what vibe design makes effortless: welcome and trip emails average far higher engagement than generic sends.
63%
higher opens on welcome email
50%+
of opens on mobile
$36
ROI per $1 on email
The strongest results come from scoped use cases with connected data and clear KPIs, and from keeping humans in the loop on the hard cases. That is exactly the model Mailable is built around.
From one brand kit, everyone ships on-brand email - campaigns, sequences, and the pages behind them.
Marketing & brand
workingShips seasonal offers and newsletters that look like the property, not a template.
Front desk & ops
workingSends pre-arrival, confirmation, and post-stay emails without a designer.
Revenue & loyalty
workingRuns win-back and members-only offers that fill rooms on slow nights.
What the team ships
Your PMS and booking engine own the reservation and the guest record. Mailable designs every guest email they trigger, then sends through your ESP, on-brand for each property.
Mailable is the design layer. Your systems keep the data, the audience, and the send.
Say what you need in plain English - a hotels & hospitality email, sequence, or landing page.
On-brand copy, layout, and imagery - rendering perfectly in every inbox.
Sync contacts and trigger sends from your CRM, store, or the API.
Send, automate, and watch opens, clicks, and conversions.
minutes
from idea to a sent, on-brand guest email
Outbound that doesn’t look like outbound
Lifecycle email that recovers revenue
Onboarding and lifecycle email that drives activation
Campaigns and funnels, designed from a prompt
On-brand email for every client, fast
Newsletters your audience actually wants to open
Start free, or talk to us about designing email at scale through the editor and the headless API.