New: design and send email from the headless API.Explore the API
Hotels & Hospitality

Guest email a hotel would be proud to send

From the booking confirmation to the post-stay thank-you, every guest touchpoint is an email. Describe the moment and Mailable designs a beautiful, on-brand message that renders perfectly on the phone your guest is holding at check-in.

The real cost of the status quo

You know exactly where the day goes

  • 1Confirmation and pre-arrival emails look like plain-text receipts
  • 2Every promo means waiting on a designer or wrestling a clunky builder
  • 3On-property branding never makes it into the inbox

Time bleeds away

Skilled people spend their day on repetitive operations instead of the work only they can do.

Coverage has gaps

Work stops when the team logs off. Nights, weekends, and spikes go uncovered.

Handoffs cause errors

Every manual copy between systems is a chance to introduce a costly mistake.

The evidence · 2025-26

The numbers behind great email

You don't have to take our word for it. Here's what the email-marketing benchmarks say.

Likely ROI in hotels & hospitality

Most teams ship more email, on-brand, in a fraction of the time.

Mailable estimate, based on typical hotels & hospitality email programs: hours saved per campaign, higher engagement from on-brand design, and revenue recovered by the flows you finally have time to ship. Your mileage depends on volume and what you automate first.

Design time saved60-80%
Renders in every inbox100%
Lift from A/B testingup to 24%
Real-world proof · 2025

What great email looks like here

The brands that win this space treat email as design - and the benchmarks back it up.

Airbnb logo

Airbnb

Hospitality · guest lifecycle

Reported 2025

The best hospitality brands - Airbnb among them - treat every booking, pre-arrival and post-stay message as designed, on-brand email. That polish is exactly what vibe design makes effortless: welcome and trip emails average far higher engagement than generic sends.

63%

higher opens on welcome email

50%+

of opens on mobile

$36

ROI per $1 on email

Airbnb · Email benchmarks

The strongest results come from scoped use cases with connected data and clear KPIs, and from keeping humans in the loop on the hard cases. That is exactly the model Mailable is built around.

Email hotels & hospitality teams actually send

From one brand kit, everyone ships on-brand email - campaigns, sequences, and the pages behind them.

Goal: run hotels & hospitality operations
M&

Marketing & brand

working

Ships seasonal offers and newsletters that look like the property, not a template.

Connected
slack
notion
google-drive
FD

Front desk & ops

working

Sends pre-arrival, confirmation, and post-stay emails without a designer.

Connected
github
linear
airtable
R&

Revenue & loyalty

working

Runs win-back and members-only offers that fill rooms on slow nights.

Connected
salesforce
dropbox
zapier

What the team ships

Booking confirmations and pre-arrival guides that match your brandPost-stay thank-you with a one-tap review requestSeasonal offers, packages, and event invitationsLoyalty and members-only rate emailsWin-back campaigns for past guests on slow datesMulti-property newsletters from one brand kit
Fits your stack

How Mailable fits the hotels & hospitality ecosystem

Your PMS and booking engine own the reservation and the guest record. Mailable designs every guest email they trigger, then sends through your ESP, on-brand for each property.

Opera PMS
Cloudbeds
SynXis
SalesforceSalesforce
MailchimpMailchimp

Mailable is the design layer. Your systems keep the data, the audience, and the send.

How Mailable works in hotels & hospitality

  1. 1

    Describe the send

    Say what you need in plain English - a hotels & hospitality email, sequence, or landing page.

  2. 2

    Mailable designs it

    On-brand copy, layout, and imagery - rendering perfectly in every inbox.

  3. 3

    Connect your stack

    Sync contacts and trigger sends from your CRM, store, or the API.

  4. 4

    Ship & measure

    Send, automate, and watch opens, clicks, and conversions.

minutes

from idea to a sent, on-brand guest email

Describe it. Ship beautiful email.

Start free, or talk to us about designing email at scale through the editor and the headless API.