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ClearPath Health · Healthcare
A multi-clinic group cut patient intake time by 70%
ClearPath replaced manual intake and insurance checks with a team of always-on Mailable agents.
70%
less time spent on intake
9
clinics running on one agent team
24/7
eligibility checks, no backlog
The challenge
ClearPath ran intake, eligibility checks, and scheduling across nine clinics by hand. Staff spent hours each day re-keying patient data between portals, and new patients waited days before their first appointment was confirmed.
How Mailable helped
- Hired an intake agent that reads new patient forms and structures the data automatically.
- Connected payer portals through MCP so an eligibility agent verifies coverage in real time.
- Set approval gates so staff sign off on anything the agents flag as unusual.
- Routed confirmed appointments straight into the scheduling system.
“Our front desk stopped re-typing the same forms into four systems. Mailable agents do the busywork and only ask us when something genuinely needs a human.”