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Harbor Financial · Financial Services
A lender automated reconciliation and KYC with full audit trails
Harbor put reconciliation, KYC, and monitoring on agents with approvals and audit logs.
90%
of reconciliations automated
100%
of decisions logged for audit
4x
throughput without new headcount
The challenge
Harbor reconciled transactions by hand and ran KYC checks across multiple vendors. Compliance needed a defensible record of every decision, and the manual process could not keep up with volume.
How Mailable helped
- A reconciliation agent matches transactions and surfaces only the exceptions.
- A KYC agent gathers checks from each vendor and assembles a single file.
- Approval gates require a human sign-off before anything is finalized.
- Every action is written to an immutable audit trail for compliance.
“Compliance loves it. Every agent action is logged, every exception is reviewed, and we can show exactly who approved what.”