In the editor · email playbookBooking confirmations and pre-arrival guides that match your brand
A booking confirmations and pre-arrival guides that match your brand playbook for Hotels & Hospitality, built in the editor. Starting from a booking is confirmed in your pms or booking engine, Mailable designs every on-brand email in the flow and ships it through your esp and the tools you already use - inbox-ready in every client.
In the editorBuild mode: Designed in the Mailable editorTrigger
A booking is confirmed in your PMS or booking engine
Hotels & Hospitality
Design engine
Mailable
prompt → on-brand email
Brand kit
colors · fonts · voice
Who runs it
Build mode
Designed in the Mailable editor
Marketing & brand
team
Front desk & ops
team
Revenue & loyalty
team
Integrations
Synced via API & MCP
Sends to
Your ESP
PMS / booking engine
Guest CRM
How the flow works
Trigger: A booking is confirmed in your PMS or booking engine
- 1
Mailable designs an on-brand confirmation with the itinerary, room, and dates
- 2
A pre-arrival guide follows a few days out, with directions and things to do
- 3
Both are personalized from the reservation data and your brand kit
- 4
Sent through your ESP, rendering perfectly on the phone at check-in
Who runs it
- Marketing & brand
- Front desk & ops
- Revenue & loyalty
Integrations
Synced from your stack; designs stay on-brand by default.
Build mode & destinations
Designed in the Mailable editor
Your ESP
PMS / booking engine
Guest CRM
What keeps it on-brand & on-track
- Personalized per reservation, never a plain-text receipt
- Brand kit locked so every property stays on-brand
- Renders in Apple Mail, Gmail and Outlook, light and dark
In the editor
A marketer describes the flow in plain English, then refines by chatting or nudging blocks. Brand kit keeps every email on-brand. No code, no waiting on a designer.
More Hotels & Hospitality playbooks
Describe it. Ship beautiful email.
Start free, or talk to us about designing email at scale through the editor and the headless API.