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Case studies

Real teams running on agents

See how operators across every industry replaced manual work and brittle scripts with Mailable agent teams, and what it did for their numbers.

ClearPath Health

Healthcare

A multi-clinic group cut patient intake time by 70%

ClearPath replaced manual intake and insurance checks with a team of always-on Mailable agents.

70%

less time spent on intake

9

clinics running on one agent team

24/7

eligibility checks, no backlog

Meridian Capital

Private Equity

A PE firm standardized operations across 12 portfolio companies

Meridian rolled out the same agent playbooks to every portfolio company from one dashboard.

12

portfolio companies on one standard

5 days

faster monthly close

1

unified view of performance

Northwind Commerce

E-commerce

An online retailer ran catalog and support on always-on agents

Northwind kept a 40,000-SKU catalog clean and answered customers around the clock.

40k

SKUs kept clean automatically

3x

faster product launches

62%

of tickets resolved without a human

Harbor Financial

Financial Services

A lender automated reconciliation and KYC with full audit trails

Harbor put reconciliation, KYC, and monitoring on agents with approvals and audit logs.

90%

of reconciliations automated

100%

of decisions logged for audit

4x

throughput without new headcount

Lumen Legal

Legal

A law firm sped up contract review and matter intake

Lumen used agents to triage contracts and intake new matters without losing oversight.

50%

faster first-pass review

2 hrs

saved per matter on intake

0

matters lost in the shuffle

Atlas Hospitality

Hospitality

A hotel group ran an always-on concierge across properties

Atlas answered guests and managed reservations around the clock with agent teams.

24/7

guest coverage, every property

35%

faster response times

4.8

average guest satisfaction

Brightwave

Marketing

An agency scaled content and SEO without scaling headcount

Brightwave ran content, SEO, and campaign reporting on a team of agents.

3x

clients served per account lead

8 hrs

saved per client each week

0

new hires to grow

Vantage

SaaS

A SaaS company put onboarding and support on agents

Vantage automated customer onboarding and tier-1 support with agents tied into its stack.

58%

of tickets deflected

40%

faster time to first value

24/7

onboarding for every plan